† WhatsApp on Enterprise: direct connect
What it is. Brew93 runs a self-hosted connector that links a WhatsApp number you already own, the same way WhatsApp Web links your desktop. Conversations sync into the CRM with no messaging aggregator in between, so there are no per-message provider charges.
What it needs. A dedicated connector service running in your Brew93 environment, and a WhatsApp number that stays linked to it. Our team sets this up during onboarding. It is priced per connected number as an add-on, because each number runs its own connector.
Limitations. One number per connector, and the connector must stay running for messages to sync. We recommend a dedicated business number rather than a personal one. Availability and message limits are governed by WhatsApp, not by Brew93. The official Meta, Twilio route stays available on Enterprise if you prefer it.